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Thursday, March 8, 2012

Higher Patient Satisfaction May Not Be Linked To Better Outcomes.

Bloomberg News Share to FacebookShare to Twitter (2/14, Frier) reports, "Patients are more satisfied when doctors give them what they want, though it's not always the best treatment strategy," according to a study Share to FacebookShare to Twitter published in the Archives of Internal Medicine. Researchers found that "healthy outcomes didn't correlate with satisfaction in a study that surveyed more than 50,000 people nationally from 2000 to 2007."
        The Los Angeles Times Share to FacebookShare to Twitter (2/14, Healy) "Booster Shots" blog reports, "In their first year of participation, participants were asked to rate how satisfied they were with the care they received from their physicians, as well as some health and biographical questions." During "the second year, participants were asked to detail what medications they had been on in the past year, how often they had sought medical care in a clinic or doctor's office or emergency department, and whether they had been admitted to a hospital for care." Investigators "tracked a large subset of the participants for an average of 3 1/2 years to discern whether death rates bore any relationship to patient satisfaction."
        The Sacramento (CA) Bee Share to FacebookShare to Twitter (2/14, Garza) reports that "patients who were most satisfied had a greater chance of being admitted to the hospital and about nine percent higher health-care costs. Death rates were also higher, according to the survey." Researchers found that, "for every 100 people who died in the least satisfied group, about 126 people died in the most satisfied group."

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